Gauri Aurrika (“we”, “our”, “us”) respects your privacy. This policy explains what information we collect, why we collect it, and how we use and protect it. It applies to your use of our website, store, and any related services.
1. Information we collect
We collect information that you provide to us directly, including:
- Name, email address, phone number, and shipping address
- Order details and purchase history
- Payment information (processed by our payment partner, never stored by us)
- Communications you send us (concierge enquiries, support emails)
We also collect limited technical information automatically — IP address, browser type, pages visited — to help us improve the site and prevent fraud.
2. How we use your information
- To fulfil your orders and provide customer support
- To send order confirmations, shipping updates, and receipts
- To improve our products, services, and website experience
- To comply with legal obligations (taxation, dispute resolution)
We do not sell your personal information. We only share it with trusted partners who help us run the business — payment processors, shipping providers, and email service providers — under strict confidentiality.
3. Cookies
We use cookies and similar technologies to keep you signed in, remember your cart, and understand how our site is used. You can disable cookies in your browser settings, but parts of the site may not function correctly without them.
4. Data security
We follow industry-standard practices to protect your information, including encryption in transit (HTTPS) and limited access controls. No system is perfectly secure; you share information at your own risk.
5. Your rights
You may request that we:
- Access the personal information we hold about you
- Correct or update inaccurate information
- Delete your account and associated data (subject to legal retention requirements)
Send any such request to admin@gauriaurrika.com.
6. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top of the page indicates when it was last revised.
7. Contact
For privacy questions, contact us at admin@gauriaurrika.com.